We are passionate about what we do and providing the highest professional standards monitored by the Independent Healthcare Advisory Service. Our honest and friendly approach makes it easy for you to discuss your questions with us and all our consultations are FREE.
We strive to provide an outstanding patient experience which starts with easy to understand information supported by price transparency. But we go further by making popular treatments more affordable through courses and everyone gets Reward Points.
Medical Consultation
Treatments marked with a * require a medical consultation with a Doctor, Dentist or Nurse before the first treatment can be performed. Whilst it is possible to have a treatment immediately after the consultation, we recommend making your treatment booking after the consultation as the correct treatment plan agreed with you, to achieve your desired outcome, may differ from your initial ideas.
Price Transparency
We are all individuals and everyone's needs are different. Consequently some of our treatments prices are listed as "from". At your medical consultation we will discuss with you the result you wish to achieve and how many areas require treatment to achieve this result. We will then give you an accurate price to achieve the result. At this point you have the option to proceed or change your desired result.
Courses
We have packaged many of our most popular treatments, which patients regularly want to have in a 12 month period into courses. When you purchase a course we automatically manage your appointments and reminders making it so easy. Courses must be paid in full at time of purchase.
Reward Points
We value your loyalty and reward all our patients whatever treatment or product they choose with Reward Points. You can redeem your Reward Points against any future purchases and it is easy to keep track of them as they are printed at the bottom of your till receipt. Plus we run special promotions to help you earn extra points.
Missed Appointments
We understand that everybody leads busy lives, but respectfully request that you give us more than 24 hours notice when resceduling your appointment, so that we can offer that time slot to someone else.
A £25 charge is taken for patients who miss their appointment or give less than 24 hours notice when cancelling or reschedule.
